Security

1. Backing up firewall configurations
2. Testing the security system periodically
3. Regularly auditing firewall logs to identify any suspicious activity

Remote Support

1. Network Configuration & Troubleshooting
2. Operating Systems Upgrade & Installation
3. Software & Hardware Support

Desktop Maintenance

1. Regularly updating and verifying anti-virus protection.
2. Monitoring Windows Server Update Services (WSUS) to ensure all critical patches are applied

UI / UX Design

Programming

Server Maintenance

1. Investigating known and unknown server errors using both past solutions and fresh investigations.
2. Updating and ensuring the active status of anti-virus protection.
3. Regularly applying and regressively testing critical patches and updates.

Methodology

Backup Solutions

Strategic Approach